Xbaee believes gaming should be a source of fun — not stress. Responsible Gaming means knowing your limits, setting a budget, and seeking help when you need it. We're with you every step of the way.
Responsible Gaming is a mindset and a set of habits where a player consciously manages their gaming activity. It goes beyond simply following rules — it's a commitment to prioritising your financial and mental wellbeing.
Responsible Gaming is a core principle at xbaee. We want you to enjoy every bet and every game — but never at the cost of your wellbeing. Our platform offers a range of protective tools to help you stay in control and keep the fun going.
Online gaming is growing rapidly in Bangladesh, but so are the risks of addiction and overspending. xbaee takes these risks seriously and actively works to protect our users. The key to responsible gaming is awareness, setting limits, and seeking help when needed.
To support Responsible Gaming at xbaee, we provide a set of effective tools that you can activate directly from your account or set up with the help of our support team.
You can set daily, weekly, or monthly deposit limits. Once set, the limit takes effect immediately. To increase a limit, a 24-hour cooling period applies — protecting you from impulsive decisions.
Set a time limit for your gaming session. When the time is up, you'll receive a reminder. This is an effective way to avoid spending more time than intended.
You can take a break ranging from 1 day to 6 weeks. During this time, your account will be temporarily deactivated. This can be a helpful step when you're feeling stressed or financially overwhelmed.
If you feel gaming is having a negative impact on your life, you can use self-exclusion to close your account for an extended period — from 6 months to permanently. No promotional messages will be sent during this time.
Your gaming time and spending will be shown to you at regular intervals. This keeps you aware of the real picture and helps you make informed decisions.
Gaming addiction is a real issue and can affect people of any age. If you or someone you know shows the following signs, it's time to take notice.
If three or more of these signs apply to you, you should seek help without delay. Remember — asking for help is not a sign of weakness; it takes courage.
The xbaee support team is always here for you. We don't judge — we just help. If you feel something is wrong, reach out to us today.
Gaming addiction has different levels. Use the list below to understand where you stand and take the appropriate steps.
| Level | Signs | Recommended Steps |
|---|---|---|
| Low | Plays occasionally and stays within limits | Set a Deposit Limit |
| Moderate | Occasionally spends more time or money than intended | Enable Session Time Limit & Reality Check |
| High | Regularly exceeds limits and tends to hide it | Take a cooling-off period, contact support |
| Crisis | Financial losses, family problems, unable to stop | Self-Exclusion + Get Professional Support |
Only individuals aged 18 or above may register at xbaee. We follow a strict KYC process to verify age. Any account suspected of being used by a minor will be suspended immediately.
If there are children or teenagers in your household, take the following steps:
Responsible gaming isn't just about avoiding problems — it's about creating a positive experience. A few simple habits can keep your gaming life enjoyable and harm-free.
If you feel gaming is having a negative impact on your life, don't fight it alone. The xbaee support team and professional assistance organisations are ready to help.
To get help at xbaee, contact us via live chat or email us at [email protected]. Our dedicated Responsible Gaming team will respond within 24 hours.
Remember — asking for help is not a sign of failure. Taking the right step at the right time is what matters. xbaee is always here for you.
To promote Responsible Gaming at xbaee, we offer 6 powerful tools — all completely free and effective immediately.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a duration for each gaming session. You'll receive a reminder when time is up, and the session will end automatically.
Take a temporary break from 1 day to 6 weeks. Your account will be deactivated during this period and you will not receive any promotional messages.
Keep your account closed for an extended period — from 6 months to permanently. This is the most powerful protection tool available.
Your total spending and session duration will be displayed at regular intervals — stay aware of what's actually happening.
Our dedicated support team is always ready to help with any issue. Reach us via live chat.
Secure your gaming experience in just a few simple steps.
Log in to your xbaee account and go to the profile menu.
Select the "Responsible Gaming" option.
Deposit limit, session time, or cooling-off — choose the tool that suits your needs.
Confirm your limit. Changes will take effect immediately.
Answers to the most frequently asked questions about responsible gaming.